Handles airport ground operations, supports passengers, and ensures smooth coordination between airlines, airport authorities, and service teams. Responsibilities include passenger check-in and boarding assistance, baggage handling coordination, flight documentation, customer service, and adherence to airport safety and security procedures.
Qualifications
Minimum 10+2 (Any Stream); Graduation preferred.
Aviation or Ground Staff certification (preferred but not mandatory).
0–3 years of experience in airport operations or customer service (freshers can apply).
Essential Skills
Strong communication and interpersonal skills.
Customer service orientation and problem-solving ability.
Ability to work in shifts and under time pressure.
Team coordination and basic computer knowledge.
